All docsVertrauen & Sicherheit
Revisions, disputes, moderation, and the rules of the road.
Weird doesn't mean lawless. A few systems keep everyone safe and honest — here's each one, in the order you'd meet them.
If a delivery is close but not right, you don't have to accept or dispute. You can request one revision: write a note describing what needs to change (be specific — it goes to the fulfiller verbatim), they fix and resubmit, and the resubmission passes moderation like the original. There's one revision window per request, and after it your options narrow to accept or dispute — no infinite revision loops, by design.
The decision and its reasoning are posted to both parties, and it's final. Bad-faith behavior found during review — fake evidence, dispute-as-extortion, work that ignored the brief on purpose — earns strikes on top.
Every request and every delivery gets a human moderation pass before it goes anywhere. We screen for anything illegal, harmful, or against the — uploaded media is also scanned automatically for known illegal content. Borderline cases get a question back instead of a silent rejection. Moderators see content, not identity.
Strikes are the enforcement currency. Each is worth a severity score, and 3 active points = banned:
| What earns it | Severity |
|---|---|
| Trying to move a deal off-platform (after one warning) | 1 |
| Confirmed off-platform deal (both sides matched) | 3 — instant ban |
| Backing out after being picked | 1 |
| Late delivery (no submission within 7 days of pick) | 1 |
| Content rejected by moderation | 1 |
| Filing a frivolous / bad-faith dispute | 1 |
| Poster ghosting a picked job for 14 days | 1 |
| Severe violation (illegal content and similar) | 3 — instant ban |
Strikes decay after 12 months — one mistake doesn't follow you forever; a pattern does. You can see your own strikes in your account.
Banned means banned: no posting, no applying, no chat, no payouts. Money in escrow on a banned account's jobs goes through dispute resolution — a ban never silently pockets anyone's money. Identity is tied at the payout level, so banned users can't waltz back in under a fresh pseudonym.
Finished work is private by default. It only appears publicly if both the poster and the fulfiller explicitly opt in — fulfiller at delivery, poster at acceptance. Either side can revoke later in settings, which immediately pulls it from the feed. Nothing in the dispute process overrides consent.