# Escrow & payouts

Money never moves until it should. Here's exactly how it works.

## The escrow flow

1. **You pick a fulfiller.** Your saved card is charged for the request price plus the poster fee. The funds go into **escrow** — held by the platform, not paid to anyone yet.
2. **The work happens.** The fulfiller delivers; you review.
3. **You accept.** Only then does escrow **release** to the fulfiller (price minus the fulfiller fee).

If you never accept and never dispute, an **auto-release** timer eventually releases the funds so fulfillers aren't stuck — but you always get your revision window and dispute option first.

## The fees

- **Poster fee** — a small percentage added on top of the price when you pick.
- **Fulfiller fee** — a percentage taken out of the payout.
- Together these are the platform's cut. The exact percentages are shown at pick time and on the request before you commit.

All amounts are handled in whole units of the request's currency — no rounding surprises.

## Tips (100% to the fulfiller)

After you accept a delivery you can send a **tip** on top. Tips are different from the request price: the fulfiller gets the **entire tip minus only the card-processing fee** — the platform takes nothing. A $50 tip lands as roughly $48 with the processor's cut; we keep $0.

## Payout rails

Fulfillers get paid to whatever they've set up:

- **Card payouts** via our payments partner (Stripe Connect). You complete a quick verification once, then payouts flow automatically.
- **Crypto payouts** to a wallet address, if you chose that rail.

If a fulfiller hasn't finished payout setup when a job is accepted, the money stays safely in escrow and pays out the moment they're ready.

## Refunds & disputes

If a delivery never lands, or it's not what was agreed, you can open a dispute instead of accepting. A real person reviews it and decides — refund, partial, or release. See [Disputes & safety](/docs/disputes-and-safety).

## Currencies

Prices are shown in your display currency and charged in the request's native currency. Conversion happens at display time using current rates — the stored amount never drifts.